.png){kind=small}
Here you can find answers to Craft Gin Club delivery and shipping queries for Gin of the Month boxes and online shop orders.
The cut-off for same-day dispatch when choosing Next Day delivery* is 1.30pm on business days, please note that dispatch might happen on the following business day if placing an order after 1.30pm. Stock availability might affect delivery times. We w
We ship via EVRi and Royal Mail, so please note that it can take an extra day or two to deliver to addresses within Northern Ireland, the Highlands and Channel Islands. We cover any duty needed to be paid when shipping to the Channel Islands, and for
Following payment on the 23rd of the month, we allow up to two weeks to get boxes labeled and ready for dispatch and delivery at the beginning of the following month. If you paid later than the 23rd, your box will arrive later in the month. If you've
Oh no! We're so sorry to hear that you're gin-less. We would advise you to check your emails (as well as the spam filter) to see if you have received your tracking info from Royal Mail or EVRi. Tracking your order will usually provide you with the de
Currently we only ship to addresses within the UK, including the Channel Islands and Scottish Highlands. Unfortunately we're not able to offer our membership internationally, however, we're hoping this will be an option in the future.
We use Royal Mail and EVRi to deliver our boxes and we always send tracking codes for main ships via email once your box has been dispatched.
Our air-sacs are made from a standard composite film of polyamide (PA) and polyethylene (PE). Whilst technology does exist to recycle these films, many councils are, as yet, not able to do so. We would advise reaching out to your council just to doub
If you're not at home to receive your delivery, Royal Mail will take your box back to your local delivery office, leaving you a 'Something for you Card' informing you of this and giving you the option to collect your box from the depot or arrange for
We are certainly able to ship to BFPO addresses. However it's worth double checking the relevant alcohol allowances and also to be aware that the Royal Mail tracking stops once the box reaches the BFPO address, so it may be slightly harder to keep an