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Rewards
Discover more about Craft Gin Club Member Rewards programme including frequently asked questions.
What happens if I leave and decide to join again?
Just drop us a line and we'll get you back up and running again. However, this will mean your rewards balance total will begin again from zero and any accrued referral bonuses will have been removed from your account.
Who can join?
As a member of Craft Gin Club you’ll be automatically enrolled into the Craft Gin Club Rewards programme.
Why did my account balance go down?
This is likely due to you, or someone you referred, cancelling or returning a purchase.
Where can I report a problem or give feedback?
We always value our members’ feedback so please email [email protected] with any queries and feedback you might have surrounding Craft Gin Club Rewards or the Members’ Store.
What’s changed with the Craft Gin Club rewards scheme?
We’ve launched a brand-new rewards scheme designed around your feedback. Many members told us our previous points system wasn’t as simple or flexible as it could be, so we’ve replaced it with something better. From 5th January 2026, we no longer rewa
How do I earn rewards now?
You’ll earn 2% cashback on every purchase, automatically. This includes:. Your monthly subscription boxes. Any purchases made in our online shop. There’s nothing you need to opt into! All you need to do is make sure you’re logged in and just shop as
How can I use my cashback?
Your cashback is added to your account as store credit, and you’re free to use it however you like:. Against upcoming subscription box payments. On shop purchases. Or a combination of both. It’s your credit, your choice!
Where can I see my cashback balance?
You can find your cashback balance in the Members Area once you’re logged in:. Just under your name when you log into your account. On the “My Membership” page, where your credit balance is clearly displayed. This balance updates automatically as you
How do I spend my rewards?
For your subscription box. Your available credit will automatically be applied to your next box. If you don’t want to use it, simply click “Remove from next order”. If you change your mind, you can always re-apply it before your order is processed. F